Autonomous mobile robot (AMR) developer Geek+ has announced that its solutions have been deployed to help PChome Online, Taiwanese e-commerce brand, meet next-day delivery targets amid an upturn in online sales.
Geek+ has deployed hundreds of Shelf-to-Person robots, which shuttle full shelves of goods to picking workstations, to PChome Online’s Taiwanese intelligent warehouse.
Automating the picking process replaces the company’s person-to-goods picking operation throughout the 1,600,000ft2 facility, enabling employees to work from a single station.
Since the change, PChome has reportedly measured a three times efficiency improvement and its daily parcel processing capacity has doubled to an estimated 200,000 orders during peak sales periods.
CEO and general manager of PChome Online, Alice Chang, said: “The logistics park is equipped with AMR robots, shuttle rack systems, and automatic goods yards that are rarely seen in Taiwan to enhance shipping efficiency.
“Through cross-industry alliances with strategic partners, we optimise warehouse and logistics efficiency and strengthen the competitiveness of our e-commerce business.”
PChome was the first e-commerce platform to provide 24-hour fast delivery service throughout Taiwan, operating non-stop for 24 years.
To meet these demands, PChome outfitted its automated facility with the highest density of smart technology and automation equipment in the country.
The system can flexibly adjust the number of robots according to logistics needs, helping PChome to handle the surge in orders during peak periods more efficiently, according to its developer.
Geekplus business development director for Taiwan, Billy Siu, said: “Geek+ robots can operate in a dark warehouse, reducing energy consumption while maintaining the tight delivery timelines that have become PChome’s hallmark.
“Shelf-to-Person order fulfilment robots also create a more sustainable environment for workers, enabling them to remain in one place while picking orders instead of walking miles and miles through warehouse aisles looking for goods.”