Remote operation software company Phantom Auto has partnered with Mitsubishi Logisnext Americas Group to enable operators to control unmanned tuggers, pallet jacks and counterbalances from thousands of miles away.
According to the collaboration, this unique remote human-in-the-loop technology enables logistics operators to improve operator health and safety, reduces downtime and can unlock multi-site efficiencies by “teleporting” flex staff on-demand.
Phantom will offer forklifts with its software integrated across specific types of electric-powered forklifts from Mitsubishi Logisnext Americas’ UniCarriers.
Furthermore, the service aims to complement autonomous mobile robots and automated guided vehicles by remotely monitoring many vehicles simultaneously. It also allows for the remote assisting or operating vehicles when the autonomy needs human assistance.
“Remote operation unlocks amazing operational efficiencies for our customers,” said Brian Markison, Senior Director of AGV Sales at Mitsubishi Logisnext Americas
“Our partnership with Phantom enables them to achieve unprecedented oversight and control over their material handling equipment, even with the vehicle operators located states or continents away.”
In addition, Phantom’s vehicle-agnostic software has been integrated with other material handling OEMs, along with manufacturers of trucks, robots, cars, and more.
Backed by Bessemer Venture Partners and other investors, Phantom said it is working to expand across the logistics and manufacturing industries and is powering use cases as broad as material handling, yard operations, and last-mile delivery.
Shai Magzimof, CEO at Phantom Auto, added: “Over the past several years, we’ve proven repeatedly that remote operation is transformational for logistics operators. Phantom is helping customers scale unmanned operations sooner while enabling the next frontier of remote work.”
