Zebra Technologies has unveiled an intelligent robotic solution designed to improve front-of-store operations and enhance the shopper experience at supermarkets.
SmartSight uses computer vision, machine learning and workflow automation to accurately identify out-of-stock conditions, pricing inconsistencies and planogram issues on the shelf.
The subscription-based solution is reportedly the first of its kind to put this data to work by generating corrective actions to shop workers’ mobile computers to resolve these issues in near real-time.
According to Zebra, SmartSight increases store inventory availability above 95% by autonomously scanning shelves and generating tasks for shop workers to restock or update in a timely manner.
The solution also reportedly allows retailers to reassign an average of 65 labour hours per store per week to higher value assignments that are more focused on engaging shoppers and less focused on managing what’s on the shelf.
SmartSight integrates into existing retail systems, augmenting buy online pickup in store (BOPIS) and buy online deliver from store (BODFS) workflows.
Joe White, senior vice president and general manager of enterprise mobile computing, Zebra Technologies, said: “SmartSight was developed to help retailers fully capitalise on the opportunities presented by the on-demand economy despite heightened competition and ongoing labour shortage concerns.
“SmartSight provides brick and mortar retailers a performance edge by autonomously prescribing corrective actions to associates based on what is happening at the shelf while also freeing up more of their time to focus on providing the best service to shoppers.”
