FutureDial Incorporated, a provider of automation, information and logistics management solutions within the mobile device industry, has launched Decision Manager, which is designed to automate decision-making in phone refurbishment warehouses.
The company claims that more than 1.5 billion tests have been performed on mobile devices with FutureDial solutions.
Decision Manager provides automated guidance to make handling and routing decisions faster to reduce bottlenecks and mistakes.
It automates customers’ business rules to provide guidance throughout the processing line, to expedite workflow and improve efficiency.
“We designed Decision Manager to automate the customer-specific ‘if-then’ business rules and logic which drive everything about how a mobile device is processed and handled at various touchpoints in a refurbishment operation,” said Angel Anderson, product solution manager, FutureDial.
“Flexible workflows are seamlessly applied device by device. Each device’s unique condition drives individual decisions and routing. This system is special in that it doesn’t just assign the same routing for batches of devices; it’s all situationally determined, based on the unique device flowing at that time.”
According to FutureDial, Decision Manager can be tailored to different use cases throughout the processing operation and was developed to operate as a standalone product or it can be integrated with other FutureDial solutions, as well as with a customer’s existing warehouse management system or other external systems.
As a cloud-based solution, Decision Manager is not software that is installed, but is instead integrated with other systems, without the need for additional hardware.
What’s more, the solution was designed to configure rule profiles and be easily operated. The user can operate a simple console to create, select and load the business rule profiles they need for their operations.
This, FutureDial said, provides customers with a centralised location to store and easily configure business rules for all touchpoints in their mobile device processing operation.
