British Airways is exclusively trialling an automated cocktail maker in its San Francisco and Newark airport lounges.
As British Airways is the first UK airline to trial the technology, it gives the company’s customers a first chance to try the autonomous machine.
Available until March 2020, British Airways’ First and Club World customers travelling from San Francisco and Newark can choose from a selection of 30 cocktails and customisable drinks from the robotic device.
The machine, which dispenses cocktails in under 45 seconds, has been created by Barsys using artificial intelligence (AI).
Customers order their drink by clicking one button on the app, placing a glass on the conveyer belt and letting the AI do the work.
Ricardo Vidal, British Airways’ head of innovation, said: “We are always looking at innovative ways to enhance our customers’ journey on the ground and in the air.
“Barsys offers a new cocktail experience and what better way to trial this technology than in San Francisco, in our newly refurbished lounge, and Newark, two of the most cosmopolitan and tech-savvy metropolitan regions in the USA.”
Want to learn more about how the latest robotic and automated systems are transforming the service industry? Robotics and Automation – the UK’s largest dedicated robotics and automation exhibition – takes place on the 3rd and 4th November 2020 at the Ricoh Arena, Coventry. Register your interest now at www.roboticsandautomation.co.uk
