Pizza company Domino’s and self-driving delivery company Nuro are launching autonomous pizza delivery in Houston, USA.
Beginning this week, select customers who place a prepaid order via Domino’s website on certain days and times from Domino’s in Woodland Heights, can choose to have their pizza delivered by Nuro’s R2 robot.
Nuro’s R2 is the first completely autonomous, occupantless on-road delivery vehicle with a regulatory approval by the US Department of Transportation.
Customers who are selected will receive text alerts, which will update them on R2’s location and provide them with a unique PIN to retrieve their order. Customers may also track the vehicle via GPS on their order confirmation page.
Once R2 arrives, customers will be prompted to enter their PIN on the robot’s touchscreen. R2’s doors will then open upward, revealing the customer’s Domino’s order.
“We’re excited to continue innovating the delivery experience for Domino’s customers by testing autonomous delivery with Nuro in Houston,” said Dennis Maloney, Domino’s senior vice president and chief innovation officer.
“There is still so much for our brand to learn about the autonomous delivery space. This programme will allow us to better understand how customers respond to the deliveries, how they interact with the robot and how it affects store operations.”
