Parcel delivery service DPDgroup has announced a partnership with Estonia-based company Eurora Solutions, which develops tools to assist with e-commerce applications, to automate its cross-border trade compliance processes.
Eurora’s platform was designed to use artificial intelligence (AI) and machine learning to automate the allocation of product classification codes (HS codes), which determine import duties.
The solution will also be used to allocate export control classification numbers (ECCNs), which are used to determine export licenses, according to DPD.
Marko Lastik, founder and chief executive of Eurora, said that the company’s AI engine “can find the most appropriate response from a large amount of data by learning from constantly adding data”.
Olivier Tsalpatouros, senior director of regulatory and global trade affairs at DPD, said: “Using AI and machine learning solutions will help us improve the scalability and reliability of our international operations, while paving the path for future opportunities like new customer services, new geography, and further automation.”
Eurora claims that its compliance platform can process “up to 5,000 requests per second with 98% accuracy”, which DPD hopes will improve its operations when transporting goods across borders and its management of differing trade laws.
